Privacy Policy
This Privacy Policy describes how and when Helibrain ("we", "our", "us") collects, uses, and shares your information when you use our services. When using any of our services, you consent to the use of your information as described in this Privacy Policy.
Privacy by Design
Helibrain protects your privacy.
When using Helibrain, you will have the following options:
1. Questionnaire option: You will answer questions about your well-being, mood, and lifestyle. Helibrain processes these answers to provide recommendations based on your input. Your answers are used solely to improve the app and are never shared with third parties.
2. Habit Tracking: You can track habits based on recommendations provided through the app (from the questionnaire) or habits you create manually. Habit tracking data is stored to enable functionality such as progress monitoring and reminders. This data is used solely to provide the habit tracking service and is not shared with third parties.
3. Nutrition Logging: You may log meals by uploading photos or entering text descriptions. Nutrition data, including meal logs, target calories, and nutrition scores, are used to provide tailored meal recommendations, upsides, downsides, and improvement tips. This data is used solely to provide and refine the nutrition feature and is not shared with third parties.
Purpose of the Service
The Helibrain service provides general educational insights and recommendations based on your input. It is not a medical device and should not be used for medical diagnosis, treatment, or advice. Always consult a licensed healthcare provider for any health concerns.
Children
You must be 18 years of age or older to use our services. In jurisdictions where the age of majority exceeds 18, you must meet the required age.
Collection of information
We collect information you provide when you sign up for a Helibrain account, including:
- Registration information: Email address, password, and usage data.
- Usage Information: Details on how you use our services, such as access times, device logs, and feature interactions.
- Transaction Information: When you purchase our products via Google Play, we collect metadata related to the transaction, such as the date of purchase, product name, and purchase confirmation details. Note that all payment data is processed securely by Google Play, and we do not store or process any payment card details.
- Device Information: Information about your device, that includes your operating system and version.
- Location Information: Country or time zone based on your device settings.
- Habit Data: Information related to habits you track or create, including progress updates, reminders, and habit names. This data is used solely to provide and improve the habit tracking feature.
- Nutrition Data: Meal photos, calorie targets, nutrition scores, and dietary feedback.
- Cookies and log data: We use cookies and similar technologies to collect usage data.
- Third-Party Services: If you register via Google, we collect your associated email address.
Use of information
We collect information to provide, analyze and improve our services.
We store data until it is no longer necessary to provide our services, or until your account is deleted. We retain limited registration information related to your order history as long as your account is active or as needed to provide you services, as well as for accounting, audit and compliance purposes.
If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.
You may opt out of receiving promotional messages from Helibrain by following the instructions in those messages or by changing your notification settings by logging into your Helibrain account. If you decide to opt out, we may still send you non-promotional communications, such as technical support or administrative messages.
Sharing of information
Protecting your personal information is important to us and we neither rent nor sell your personal information to anyone. However, we provide information to service providers who support our business, such as by providing technical infrastructure services, analyzing how our products are used, providing customer service, facilitating payments or conducting surveys. The servers of such services might be hosted in the United States of America, in that case the information related to the user profile (never the one related to the user genetic data) is hosted in that country.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that sharing
Account Deletion
In compliance with GDPR and CCPA, you can request the deletion of your account and all associated personal data at any time.
To delete your account:
- Go to your Helibrain account profile and select "Delete Account".
- Alternatively, email us at helibrain.help@gmail.com with your request.
Once processed, your data will be permanently deleted, except for legally required records.
Legal Basis for Processing Personal Data (GDPR)
We process your personal data based on the following:
- Consent: You agree to the collection and processing of data when you use Helibrain.
- Performance of a Contract: To provide our service as outlined in this policy.
- Legal Obligations: To comply with regulatory requirements.
- Legitimate Interest: For app improvement, security, and fraud prevention.
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time. Note that withdrawing consent for essential data processing may limit your ability to use some or all features of the Helibrain service.
- Object to or restrict data processing.
Contact us at helibrain.help@gmail.com to exercise these rights.
Data Retention
We retain personal data only as long as necessary to:
- Provide our services.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
If you delete your account, all personal data associated with your account, including questionnaire responses and habit tracking data, is permanently and irreversibly deleted from our systems and databases. We do not retain any identifiable data after deletion. However, we may retain anonymized or aggregated data that cannot identify you for analytical or statistical purposes.
Your Rights Under CCPA (California)
If you are a California resident, you have the right to:
- Know what personal data we collect and how we use it.
- Request deletion of your data.
- Opt out of data sales (we do not sell your data).
To exercise your rights, contact us at helibrain.help@gmail.com.
Amendment
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. We encourage you to review this Privacy Policy periodically to stay informed of any updates. Continued use of the Helibrain service after any changes will constitute acceptance of the updated Privacy Policy.
If you disagree with any part of the updated policy, you may cancel your use of the Helibrain service and delete your account as described in the "Account Deletion" section.
Contact
You can contact us with any questions or concerns regarding this Privacy Policy. Helibrain’s business address is Jadranska 46, 1, 26000, Pančhevo, Serbia. You can also exercise your rights by sending an email to helibrain.help@gmail.com.
Date of Last Revision: June 24th 2025